1.1 These terms and conditions form the basis of the agreement between you and Nerja Holiday Lets for the holiday rental of the Property named in the invoice/confirmation (“the Property”) together with all other conditions set out.
1.2 By signing the Booking Form you agree that you are over 18 years of age and that you accept full responsibility for all payments due and for the consequences of any actions of all persons who will use the Property during your holiday.

2.1 Nerja Holiday Lets will confirm the booking on receipt of the Booking Form and a deposit of 25% of the holiday rental fee or £100 whichever is higher(“the Deposit”).
2.2 Once Nerja Holiday Lets has confirmed the booking from you and has received the Deposit and completed booking form, then an agreement exists between us on these terms and conditions.
2.3 Nerja Holiday Lets will accept a provisional booking and reserve the Property for your holiday provided that we receive the Deposit from you within 5 working days.
2.4 If the holiday is due to start within 8 weeks of the date of booking the total of the holiday rental fee is payable at the time of booking.
2.5 No subsequent changes may be made to any part of the Booking Form without Nerja Holiday Lets express written approval.

3.1 The balance of the holiday rental fee less any Deposit will become due 8 weeks before the start of the holiday.  If the balance is not received on time Nerja Holiday Lets reserves the right to cancel your booking and retain the Deposit.
3.2 In addition to the final balance payment, a returnable security deposit of £200 is required. Nerja Holiday Lets will return the Security Deposit once the property has been inspected at the end of your rental period.

4.1 You may cancel your booking at any time provided you do so in writing to Nerja Holiday Lets but you will remain liable for the full balance of the holiday rental fee.  Nerja Holiday Lets will seek to re-let the Property for all or part of the booking period and, if successfully, will refund the money paid by you less an administration charge of £50.
4.2 Nerja Holiday Lets reserves the right to re-let at a discount or for a shorter period in which case we will pay the refund or a proportion of it if the Property is re-let for a shorter period, less the discount and administration charge.
4.3 Nerja Holiday Lets does not operate any scheme of cancellation or travel insurance and you should obtain your own insurance cover for the holiday.
4.4 Nerja Holiday Lets reserves the right to cancel the booking at any time in the event or circumstances beyond the reasonable control of Nerja Holiday Lets, or if in the reasonable opinion of Nerja Holiday Lets it is necessary to undertake essential works at the Property.  In these unlikely circumstances Nerja Holiday Lets will endeavour to offer a suitable alternative Nerja Holiday Lets.  If no such alternative holiday is agreed between us then Nerja Holiday Lets will refund in full all money received by us for the booking.  Nerja Holiday Lets will not otherwise be liable for any loss incurred by you as a result of the cancellation.

5.1 Nerja Holiday Lets will endeavour to assist you in a transfer of a booking to an alternative property or an alternative date at your request and an administrative charge of £50 will be made in such a case in addition to any increased rent due on the alternative property.
5.2 Changes cannot be accepted within one month of the start date of the holiday. If a change results in a reduction in the length of the holiday Nerja Holiday Lets will not discount or this.

6.1 The number of people staying in the Property must not exceed the maximum number stated in the Booking Form.
6.2 You must not use the Property for any activity or in such a way as to cause nuisance or annoyance to neighbours.
6.3 You and your guests must comply with any reasonable regulations relating to the Property, or the site within which the Property is situated.

7.1 You agree to keep the Property and its contents in the same condition and repair as on your arrival at the Property and to pay to Nerja Holiday Lets upon written demand any costs incurred in making good any loss or damage to the Property or its contents caused by your action or omission or that of any guest accompanying you.
7.2 No pets are permitted at the Property.
7.3 You must allow anyone authorised by Nerja Holiday Lets to enter the Property during the holiday.  Nerja Holiday Lets will endeavour to give you reasonable notice of such a visit except in an emergency when immediate access must be allowed.
7.4 You must ensure that the Property is left in a clean and tidy condition on your departure at the end of your holiday.  Nerja Holiday Lets may make a charge for any additional cleaning if this is considered necessary.

8.1 Nerja Holiday Lets reserves the right to refuse any booking.
8.2 Nerja Holiday Lets reserves the right to terminate this Agreement and ask you and your guests to leave immediately if this is deemed necessary by Nerja Holiday Lets as a result of your behaviour or that of your guests or any other material breach by you of the terms of this Agreement.

9.1 The holiday rental period begins at 2.00pm on the first day of the booking period and ends at 10.00am on the day of the departure.  If your stay extends beyond this period you may be subject to a charge for the additional time period.

10.1 Nerja Holiday Lets will endeavour to inform you at the time of booking of any changes to our web site description of the Property or of any events which may be taking place at its near the Property during your holiday.  Nerja Holiday Lets does not accept any liability for any works or activity of any sort occurring on its premises adjoining or neighbouring the Property.

11.1 This Agreement is for the purposes of a holiday rental only and does not create the relationship of Landlord and Tenant between you and Nerja Holiday Lets.  You will not be entitled to a tenancy or to any other form of statutory security of tenure as a result of this Agreement.

12.1 If you have any cause for complaint during your holiday at the Property please notify Nerja Holiday Lets who will make all reasonable efforts to assist and resolve the issue.  Nerja Holiday Lets will not normally make any refund or recompense in respect of a complaint made after departure if the complaint was not made known to Nerja Holiday Lets during the holiday rental period.

13.1 Nerja Holiday Lets shall not be responsible for loss or damage to any of your belongings or for any injuries sustained by you or any of your guests unless caused by negligence or default of Nerja Holiday Lets.

14.1 All personal data proved to Nerja Holiday Lets will be held and processed in accordance with the requirements of the Data Protection Act.  We will keep your personal data safe and secure.
We will not share your personal details with other organisations without your knowledge and consent, unless required by law to do so.